SyncBack V10

SyncBack Touch is now free

Starting with V10, SyncBack Touch is now completely free to use with SyncBackPro and SyncBackSE. With Touch you can backup and sync with remote Windows, Linux, macOS and Android devices.

SyncBack Touch
SBMS

SBMS is now free

The SyncBack Management Service (SBMS) is now free to use with SyncBackPro V10. SBMS allows for management and monitoring of remote SyncBackPro installations.

Speed

There are large improvements in performance when more than one profile is run at the same time, regular expressions are much faster, Fast Backup now can be used with all cloud services (except Backblaze B2 unless used via the S3 compatibility interface), SyncBack Touch now includes a Rapid Transfer feature and there have been performance improvements in many other areas.

Performance
Cloud

Cloud

We've added support for Citrix ShareFile and pCloud. Object tagging is now available with Amazon S3. SSE-C is supported with Amazon S3 (including Wasabi and Oracle when using S3 compatibility). Fast Backup can now be used with all cloud services (except Backblaze B2 unless used via the S3 compatibility interface) which can result in much faster backups.

FTP

Once again we've improved support for FTP with two new FTP engines: DevArt and Chilkat. This helps improve compatibility with the widest possible range of FTP, FTPS and SFTP servers. No other backup software provides as much support for FTP.

FTP
Security

Security

Ransomware detection is now possible with FTP, SFTP, cloud storage, MTP, VHD, remote file-systems and SyncBack Touch. TLS V1.2 is now used for all cloud services and work has started on adding support for TLS V1.3.

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When restoring you can choose the files and folders to restore, file and folder selections can be exported, you can define global variables to use with all profiles, the last access date and time can be used, profiles can be set to abort if there is no network or Internet connection, and a whole lot more (see below).

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V10 Changes

Value
(Pro/SE) SyncBack Touch is now free for use with SyncBackPro V10 and SyncBackSE V10
(Pro) SyncBack Management Service (SBMS) is now free for use with SyncBackPro V10
Performance
When profiles are run in parallel there is a large performance improvement. For example: a group profile with two profiles (set to run them in parallel, i.e. at the same time) was run in V9 and V10. In V9 the total run-time was 1 minutes 3 seconds, but in V10 it was just 49 seconds.
(Pro/SE) Regular Expression filters are much faster
(Pro) Fast Backup can now be used with all cloud services (except Backblaze B2 unless used via the S3 compatibility interface) which can result in much faster backups
(Pro) Improved performance with Egnyte when using versioning or safe copies
Faster log file creation (if not using appended text log files)
Faster profiles backup on program exit
Faster folder expansion in File and Folder Selection window
Faster folder listing in File and Folder Selection window for FTP servers that do not support MLSD/MLST
Faster debug output
(Pro/SE) Support for Rapid Transfer in SyncBack Touch (requires SyncBack Touch V1.5.0 or newer)
(Pro) With SyncBackPro you can choose to use more memory to improve performance or less memory to reduce memory usage
(Pro/SE) Concurrent downloads for large files (Eldos FTP)
User Interface
You can now export file and folder selections to a text file or comma-delimited CSV file
When restoring you can choose the files and folders that should be checked for restoration
Drives tab in Global Settings that shows all connected drives and their status
Automatically uses newer Segoe UI Variable font if available (to give better scaling)
Splash progress window when starting SyncBack
On the main window, you can click on the Result, Source and Destination columns to view the log and open the source/destination location (if applicable)
The Windows 10 style now uses the same color icons as the Windows style
Cloud
(Pro) Support for Citrix ShareFile
(Pro) Support for pCloud
(Pro) Object tagging in Amazon S3
(Pro) Customer-provided encryption key (SSE-C) support for S3 (including Wasabi and Oracle when using S3 compatibility)
(Pro) Fast Backup can now be used with all cloud services (except Backblaze B2 unless used via the S3 compatibility interface) which can result in much faster backups
(Pro) Support for newer version of Azure API so the maximum file size has increased along with better performance
(Pro) Improved performance with Egnyte when using versioning or safe copies
(Pro) Reduced memory usage with Box, Google Drive, OneDrive
FTP
New FTP and SFTP engine (DevArt)
New FTP and SFTP engine (Chilkat)
(Pro/SE) Concurrent downloads for large files (Eldos FTP)
Security
Ransomware detection is now possible with FTP, SFTP, cloud storage, MTP, VHD, remote file-systems and SyncBack Touch. It is not supported with Google Photos, backup of email or location scripts.
(Pro) TLS V1.2 is now used for all cloud services (the option to use V1.0 or V1.1 is no longer available)
Misc.
(Pro/SE) New variables including VERSIONSCREATEDTOTAL, VERSIONSCREATEDSRC, VERSIONSCREATEDDEST, COMPAREACCESSDATETIMETOTAL and numerous special folder variables (FOLDERID_...)
(Pro/SE) Global Variables (user-defined variables that can be used by all profiles)
(Pro/SE) Webhook support (for notifications when a profile ends)
When running profiles periodically in the background you can now specify which times it can start in and on which days of the week
You can now ignore, or only include, files modified and/or created within a certain time-frame
Experimental support for IPV6 with FTP and SFTP
(Pro/SE) Last Access date & time for files and folders can now be compared and copied
Group profile can be configured to abort if any profiles fail
(Pro/SE) Option to silently fail if no network and/or Internet connection is detected by Windows
(Pro/SE) Can silently fail if Windows is and/or is not connected to a specific network
Option to email log if there are errors or no differences
(Pro/SE) Log file records total number of versions created and also reports if a version of a file was created
The default exclusion filters have been updated
(Pro/SE) New Fast Backup re-scan decision variables added, e.g. %DAY_P%
(Pro/SE) Fast Backup re-scan decision can now use less than (<), less than or equal (<=), greater than (>) or greater than or equal (>=)

Frequently Asked Questions


If your Upgrade Assurance was still active on or after 1st October 2021 then you can upgrade without having to pay. Enter your serial number into the upgrade store to see if you are eligible to upgrade without charge.
Existing SyncBackPro and SyncBackSE licensees who paid on or after 1st September 2021 can simply download the new version and install over their old version. You may want to purchase Upgrade Assurance so that you'll also receive an upgrade to the next major release.
SyncBackPro and SyncBackSE Version 10 is a free upgrade for all customers who purchased a full license on or after 1st September 2021 from 2BrightSparks. For customers who purchased prior to September 2021, enter your serial number in our upgrade store to see pricing.

Upgrade Assurance is a yearly subscription that lets you upgrade to the next major release without paying an upgrade fee. You also receive priority technical support. You can buy Upgrade Assurance when you purchase SyncBackPro or SyncBackSE or when you pay for an upgrade from an earlier version. You can also purchase Upgrade Assurance up to 1 month after purchasing a new version or an upgrade. If you have a free upgrade from V9 then you have until 31st October 2021 to buy Upgrade Assurance.

To check if you can purchase Upgrade Assurance, enter your serial number in our upgrade store.

When users purchase a license of our software, they also enjoy ongoing support of the software through our support site, hundreds of updated articles, a free and open forum, and support ticketing.

• Version 10 has many new features not found in previous versions. Take a look at the changes that users have enjoyed over the years.

• We continue to invest thousands of man hours actively developing and supporting our software with additional features, updates and fixes.

• We pay for powerful new components that extend the program.

• We pay for numerous additional services every month. These services support our software users.

No, your license for SyncBackPro and SyncBackSE is indefinite and you do not have to upgrade.

Note that you can try SyncBackPro V10 or SyncBackSE V10 and roll back to using your old version if you're not completely happy.

Read our Support Policy which is published along with hundreds of other articles in our KnowledgeBase.
Older versions (V8 and earlier) are no longer supported. V9 will be supported until 4th April 2022.