Contact 2BrightSparks

Technical Support is only provided for users of commercial software

YOU DO NOT NEED A SERIAL NUMBER TO TRIAL, EVALUATE, OR DEMO OUR SOFTWARE

To trial/evaluate/demo any of our software simply download it, install it, run it, and click the Evaluate button when prompted for a serial number. We do not provide serial numbers for evaluation as they are not required.

 

Frequently Asked Questions

Q. Do SyncBackSE and SyncBackPro run on Windows 10, Windows 8 and Windows 8.1 (32 bit and 64bit)?

A. Yes, both programs run well on the latest Windows operating systems.

Q. Can SyncBackSE and SyncBackPro copy locked/open files?

A. Yes, however please Read This Article for the details.

Q. Does SyncBackPro support CD/DVD/Blu-Ray burning in Windows 8?

A. SyncBackPro is only able to create CD/DVDs when run in Windows 7 compatibility mode. More...

Q. Do you provide discounts for education and non-profit organizations?

A. Yes, please complete the form below ensuring your email address matches that of the organization you are representing. State what product you require and exactly how many licenses you need.

Q. I have a technical pre-sales question, where should I ask this?

A. Please use the form below.

Q. What is your upgrade policy?

A. All minor upgrades are free. For major upgrades there will be a small upgrade fee, but this will be in line with our low pricing policy. Although licensees are advised to upgrade to the latest version, there is no requirement to do so. You will find full details of our upgrade policy in the Upgrade Article.

 

Noted Customers

© 2017 2BrightSparks Pte. Ltd.  | Home | Support | Privacy | Terms

Back to top