2BrightSparks Newsletter June 2017


Welcome to the June 2017 newsletter from 2BrightSparks.

In this issue: Find out about the brand-new version releases of SyncBack V8 and the launch of the new SyncBackLite program, get to know about our new Upgrade Assurance plan and free upgrades to V8 for 2017 customers. Lastly, read about an update patch for a known error which occurs during uninstallation.

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SyncBack Version 8 is officially released!

We are very excited to announce the latest and greatest V8 upgrade to SyncBackPro, SyncBackSE and SyncBackFree. Some of the highlights include:

  • More cloud support: SyncBackPro V8 now supports OpenStack (Rackspace) and Backblaze B2. There are also many optimizations and improvements to existing cloud services.
  • More powerful: Get SyncBackSE/Pro 64-bit to take advantage of faster CPU processors and higher memory utilization. Backup to virtual drives (SyncBack Containers or VHD/VHDX files) and we have a new scripting engine for advanced users.
  • More secure: Centralized cloud credentials storage for easier cloud token management and new Ransomware Detection feature. V8 now supports filename encryption.
  • Faster performance: New file copying methods, multi-threaded FTP/cloud scanning and more!

For a full listing of new SyncBack V8 features see our What's New page.

Visit our upgrade store to see if you are eligible for a free upgrade or to purchase an upgrade.

SyncBackLite V8 – Enhanced version of SyncBackFree

SyncBackLite is the entry-level solution tailored for home users who want a low-cost file backup and synchronization application. Key features of SyncBackLite includes file backup and synchronization to a local or external drive, and over a network or FTP, open & locked files copying, and more.

Visit the SyncBackLite product page to find out more. Buy SyncBackLite now at our web-store.

SyncBackPro/SE/Lite/Free Current Version: V8.1.1.0

Get the latest V8 update to SyncBackPro, SyncBackSE, SyncBackLite and SyncBackFree.

For those who already have SyncBackFree/SE/Pro V5/6/7 installed, do not uninstall/re-install, or you will lose your profiles and settings. Simply install 'over the top' of your current installation.

What if I use a pre-version 8 of SyncBackPro/SE/Free? Read the article SyncBackPro/SE V8 Upgrades for details, or check whether you qualify for a Free Upgrade Today.

V8 Download Pages: SyncBackPro | SyncBackSE | SyncBackLite | SyncBackFree

Review the History of Changes | Compare SyncBackPro, SyncBackSE, SyncBackLite and SyncBackFree

Get your free SyncBackSE/Pro V8 upgrade if you purchased V7 in 2017

SyncBackSE/Pro V8 is a free upgrade for all customers who purchased a SyncBackSE/Pro V7 license in 2017. Simply download SyncBackSE/Pro V8 and install “over the top” of your existing V7 installation. Your V7 serial will work automatically with V8.

Visit our upgrade store to see if you are eligible for a free upgrade or to purchase an upgrade.

Upgrade Assurance for SyncBackSE/Pro V8

New and upgrading SyncBackSE/Pro V8 users can now optionally sign up for SyncBack Upgrade Assurance to receive free upgrades to latest SyncBackSE/Pro version releases and priority support. Upgrade Assurance is an automatic subscription that is billed annually. You can cancel the subscription at any time. As an Upgrade Assurance subscriber, you get:

  • Free upgrades to future SyncBack version releases during the term of the plan.
  • Priority tehnical support at our ticketed support channel

Visit our Upgrade Assurance article for more details.

How to buy Upgrade Assurance

Upgrade Assurance is available as an optional purchase at our web-store when you add SyncBackSE/Pro V8 to your shopping cart. It can also be purchased when upgrading to SyncBackSE/Pro V8.

Can I purchase Upgrade Assurance as a stand-alone product?

Customers who missed the chance to buy Upgrade Assurance during their SyncBackSE/Pro V8 purchase will have the opportunity to do so within 30 days from the date of purchase.

After that period, customers will have the option to buy Upgrade Assurance during the next major version release when they upgrade their SyncBackSE/Pro license.

To see if you are eligible to purchase Upgrade Assurance as a stand-alone product, visit our Upgrade Store and enter your SyncBackSE/Pro serial number.

I bought SyncBackSE/Pro V7 in 2017 and got a free upgrade to V8. How can I buy Upgrade Assurance?

You can purchase Upgrade Assurance by visiting our Upgrade Checker page. Offer ends 30th June 2017.

‘Access Violation’ error during SyncBack uninstallation

We found an ‘Access Violation’ bug that affects SyncBackPro/SE/Lite/Free. The bug will cause an ‘Access Violation’ error message to appear during uninstallation (but SyncBack will still uninstall OK after the message is dismissed). This issue is fixed with the latest version release. More details can be found in our knowledge base article.

Visit our legacy downloads page for the latest version of SyncBack V7.

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Thanks for reading. If you have any suggestions on what you might like to see in future issues of this newsletter, drop us a line with your suggestions.

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