Independent Vetting
In addition to our many Awards and Testimonials,
the following independent sites have vetted
our software for Spyware, Adware and Viruses:
Spurious Reporting
and Listings
False Positives
A "false positive", also known as
a "false alarm", occurs when anti-virus,
spyware protection, anti-keylogging, or anti-hacking
software detects a legitimate and trusted program,
folder, or file as a problem, when in fact
there is no threat.
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Our software has in the past
been incorrectly flagged. Please Contact
Us if you observe any program that
provides spurious reports that our software
is a threat. We will then immediately contact
the program developers so they can fix
the error in their program as soon as possible. We
also encourage you to do the same. |
External Website Listings
2BrightSparks have no control over the way
external websites describe and feature their
software. There have been occasions when our
software has been incorrectly named, or a download
for freeware has been incorrectly linked to
a trial. Please Contact
Us detailing the URL where you observed
this error.We
also encourage you to contact the website in
question.
Pirated Software
Be aware that using illegal
methods to obtain
a serial number may result in unwanted
consequences.
Known False Positives and Spurious
Site Listings
SyncBackSE users: Upgrade
to Latest Version (the version is shown
on the top left of the program window).
| Program
or Website |
False
Positive Report |
Status |
| Kaspersky Internet Security 2009 |
Classifies
the download as a Trojan |
Reporting Error |
| F-Secure AV |
Monitor.Win32.SmarkKeyStroke in the file
_shfoldr.dll is identified as Riskware. |
Reporting Error |
| AVG
Anti-virus software |
FingerPrintCL.exe is being reported as
a Trojan Horse Generic9.BAVX in my AVG
Anti-virus software |
Reporting Error |
| ZoneAlarm Security Suite |
Report: Trojan.Win32.Agent.dfl in unins000.exe |
Reporting Error |
| PC Tools ThreatFire |
Incorrect warning message that SyncBackSE.EXE
is logging keystrokes. |
Reporting Error |
| W32/Banload.gen21
- Norman Virus Control |
Report: "Norman
Virus Control detected a trojan
and moved it to the quarantine". |
Reporting Error |
| NOD32 (database
version 2210, Apr 22nd), advanced heuristics enabled |
Reports "probably unknown NewHeur_PE
virus". |
Reporting Error |
| FProt Antivirus Signatures |
Deletes the installer "Innosetup" which
our software uses and mistakenly reports
"W32 Backdoor.ZOJ Virus". |
Reporting Error |
| Antivirus Trend
Micro PC-cillin suite 2007 |
Reports unins000.exe has the parasite
malware program "winfixer" |
Reporting Error |
| eTrust-InoculateIT
V23.72.90 & eTrust Antivirus |
Reports Win32/Rbot.EQY!Worm in UNINS000.EXE |
Reporting Error |
| Malwarescanner |
Reports "Malicious software
is detected: GoldenEye". |
Reporting Error |
| Outpost firewall
spyware scanner |
Flags a number of registry keys as 'Winspy'. |
Reporting Error |
| CA eTrust AntiSpyware |
Reports CyberSpy KeyLogger in SyncBackSE |
Reporting Error |
| Trend MicroT Anti-Spyware
for the Web |
Reports unins000.exe as 'Freeloader_WinFixer' |
Reporting Error |
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Awards and
Industry Associations
2BrightSparks has been awarded over 30 Independent Awards including
the prestigious PC World magazine World
Class Award. Our software was also the only backup product
recommended by name at the first Annual Information & Internet
Security Conference, and 2BrightSparks Pte Ltd is a
member of the following independent
professional
software
associations
that aim to ensure good industry practice:
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