SUPPORT QUESTIONS ENTERED
BELOW WILL BE IGNORED. Please visit the Support
FREQUENTLY ASKED QUESTIONS ARE ANSWERED BELOW
Frequently Asked Questions
Q. Do SyncBackSE and SyncBackPro run
on Windows 2008 R2 and Windows 7 (32 bit and
A. Yes, both programs run well
on the latest Windows operating systems.
Q. Can SyncBackSE and SyncBackPro
copy locked/open files?
A. Yes, however please Read
This Article for the details.
Q. Do you provide discounts for educational
and non-profit organizations?
A. Yes, please complete the
special ENP form for either SyncBackSE or SyncBackPro.
I have a technical pre-sales question, where
should I ask this?
A. Visit our support Area and Submit
a Support Ticket.
Q. What is your upgrade policy?
A. All minor upgrades
are free. For major upgrades there will be
a small upgrade fee, but this will be
in line with our low pricing policy. Although
licensees are advised to upgrade to the
latest version, there is no requirement
to do so. You will find full details of our upgrade policy in the V5 to V6 Upgrade Article.