Media Transfer Protocol (MTP)

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Media Transfer Protocol (MTP)

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Using this window you can specify which Media Transfer Protocol supported device you want the profile to use.


If possible, it is recommended that SyncBack Touch be used instead of MTP. Touch is considerably more flexible, faster and has fewer limitations or problems. It is also free to use with the current version of SyncBackPro and SyncBackSE.


Destination/right files are on a Media Transfer Protocol device: If the destination/right is a device that supports MTP then tick this checkbox and then select the appropriate device in the drop-down list.


Connect to any MTP device that has the same name: If this option is enabled then SyncBack will try to connect to the device (via its unique ID) and if that fails it will try and connect to any MTP device that has the same name but a different ID. If this option is not enabled then SyncBack will only connect to the specific device chosen. You may want to enable this option if you have a device that can connect using Wi-Fi or USB and you may use either connection type.


If the MTP device cannot set a files date & time then change the local files date & time to match that on the device: Many MTP devices only implement very basic file system support. This means they often do not store a files last modification date & time or provide it as read-only. This is similar to the problem with some FTP servers. If this checkbox is ticked then SyncBack will instead change the local files date & time to match that of the corresponding file on the MTP device.


Run this profile when the MTP device is connected: If enabled then SyncBack will run this profile when the MTP device is connected to your computer, e.g. via USB.


oRun unattended, i.e. do not prompt me: If enabled then SyncBack will run the profile unattended when the MTP device is connected. By default it is run attended, i.e. prompts will be made if required.


Please make sure you unlock your device before connecting it to your computer via USB. Because of the security settings on Android devices you cannot access the files on the device unless you unlock it before connecting it. For example, some HTC phones will give a different device ID when connected locked.


The level of MTP support varies between manufacturers. Some devices cannot set the last modification date & time of files, for example. SyncBack can only request an action be made, e.g. delete a file. It is entirely up to the device to perform that action.


On some devices you may need change the USB setting to Mass Storage for SyncBack to be able to access your device via MTP. Please refer to the device documentation for how to do this.


Some devices have internal and external memory and may combine the listings for files and folders. For example, you may have a file called abc.txt on the internal memory and a file with the same name (but different contents) on the external memory. When asking for a list of files and folders the device may give the same filename more than once (once for each storage device it is in) in the same folder. It is impossible for SyncBack to know which file it is that you want. When this occurs SyncBack will post-fix the filenames with (1), (2), etc. on the local computer storage. This is so you can get all files with the same filename in the same folder. However, this can become an issue if the MTP device changes the order in which it returns the filenames or one of the files is deleted on the device.



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