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Support for Egnyte is deprecated and will be removed in a future version of SyncBackPro. |
Prior to March 2024, SyncBackPro connected to Egnyte using a special 2BrightSparks Key and Secret. A Key and Secret is like a username and password. It identified that it was SyncBackPro connecting to Egnyte. However, due to policy changes at Egnyte, software that uses Egnyte must supply their own credentials which you must retrieve from Egnyte.
Please contact Egnyte about getting an API Key and Secret. SyncBackPro is a public application that uses the Authorization Code method. During the application registration ensure that the application is marked as "Publicly Available Application":
For the "Registered OAuth Redirect URI" you can use ours: https://www.2brightsparks.com/syncback/syncbackpro/egnyte.php
If during the authorization procedure (through SyncBackPro) you receive the following error then most likely you have registered the API Key as being Private:
{"errorMessage":"Incorrect request type GET for resource owner flow. Please check the documentation and try again."}
Once you have a Key and Secret you can use it in the Cloud Accounts so that you no longer need to enter it again.
IMPORTANT: The Egnyte plan you have limits how frequently SyncBackPro can call the Egnyte cloud service. If you are being throttled (receiving HTTP 429 errors) please contact Egnyte to increase your limits. State that you are using SyncBackPro and ask to increase the number of calls to the desired amount, and the reason it is needed, e.g. migration.
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