Problems with Web Store Resolved

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mike
2BrightSparks Staff
2BrightSparks Staff
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Joined: Thu May 06, 2004 5:02 am

Problems with Web Store Resolved

Postby mike » Wed Jan 28, 2009 10:48 pm

On 28 January our payment processor eSellerate experienced serious network problems which resulted in intermittent store access for several hours.

This was the first occasion in over five years that our web store suffered down time. eSellerate worked hard on the problem and resolved the issue as quickly as possible.

Card payments on our web store are fully operational, however PayPal payments were temporarily suspended because of an integration issue caused by the network problems. eSellerate worked with PayPal and this problem was rectified by 30 January.

Our web store is now back up to full strength:

http://store.esellerate.net/2bs/store

We apologize for any inconvenience these issues may have caused you.

Kind Regards,

Mike de Sousa
2BrightSparks Pte Ltd
www.2brightsparks.com

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