Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if it is freeware or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need lots of information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
- Posts: 3
- Joined: Sun Apr 10, 2016 1:16 pm
I get an error after running Sync Back that says I have one file that can't be opened. Check the log file.
OK, where is the log file?
I tried setting uo my email to receive the log file, but after hours of running SyncBack, this is all I got:
Code: Select all
Copied: 3 Critical Errors: 1
No log file is attached.
How can I find out what is the file that can't be opened?
- 2BrightSparks Staff
- Posts: 910
- Joined: Mon Apr 13, 2015 6:22 am
To view the log file, select/highlight the profile from SyncBack main-window > right click > select 'View Log' > Newest from the pop-up menu.