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Cannot connect to OneDrive (Business)

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homenet
Experienced
Experienced
Posts: 33
Joined: Thu Oct 09, 2014 7:31 am

Cannot connect to OneDrive (Business)

Post by homenet » Fri Jun 14, 2019 2:34 pm

Hi,

I am having problems connecting with Microsoft Office 365 (OneDrive for Business) while trying to run SBP profiles. I have tried to reauthorize my account, I get the authentication code to paste in SyncBackPro but it is not possible. After around 5 minutes I am getting a small windows with this message:

Title: Error (SyncBacPro V9)
Main body: (Big red cross) and UnknownError: 503 SERVICE UNAVAILABLE.

Needless to say that I am able to connect to the service using regular Microsoft web interface. I have used this profile without issues two week ago.

Regards.

Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 851
Joined: Mon Apr 13, 2015 6:22 am

Re: Cannot connect to OneDrive (Business)

Post by Swapna » Sat Jun 15, 2019 12:35 pm

Hi,

Please submit a support ticket to [email protected] with your profile configuration for assistance.

Thank you.

homenet
Experienced
Experienced
Posts: 33
Joined: Thu Oct 09, 2014 7:31 am

Re: Cannot connect to OneDrive (Business)

Post by homenet » Sun Jun 16, 2019 7:46 pm

Thanks Kostas! there must have been some issues at OneDrive servers, now it is working again.

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