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Creating A Backup From A Western Digital My Cloud

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nauxone
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Posts: 2
Joined: Thu May 16, 2019 2:17 am

Creating A Backup From A Western Digital My Cloud

Post by nauxone » Thu May 16, 2019 4:53 am

Hey all!
Has anyone figured out how to do a backup from a Western Digital My Cloud Drive (networked drive) to a connected USB External Drive using SyncBackPro8? Any help would be greatly appreciated.

: - )

Swapna
2BrightSparks Staff
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Joined: Mon Apr 13, 2015 6:22 am

Re: Creating A Backup From A Western Digital My Cloud

Post by Swapna » Fri May 31, 2019 1:22 am

Hi,

Do you want to backup files from WD network drive to a USB drive connected to the computer where SyncBackPro is running?

If yes, create a profile in SyncBackPro with Source pointing to a folder on network drive (where your data is stored) using UNC paths (\\HostName\ShareName\ or \\IPAddress\ShareName\), and Destination to a folder on the external drive (where you want to back up your files). We recommend the use of UNC paths instead of mapped drives while connecting to a remote drive. Please refer to this link:
https://help.2brightsparks.com/support/solutions/articles/43000335854

If your network device requires a username and password credentials to connect to it, you may need to save these credentials under:
Modify profile > Expert > Network > enter the credentials to connect to Source network drive

You can also try enabling the option "Use the supplied username and password before trying my current username and password" under:
Modify > Expert > Network > Advanced settings page.

Please read the footnotes provided in the Help > Expert > Network settings page to understand and try the different ways of entering the username credential in the username field and use the "Test Connection" button available in the Network settings page to ensure the connection work as expected, before running the profile.

Thank you.

nauxone
Newbie
Newbie
Posts: 2
Joined: Thu May 16, 2019 2:17 am

Re: Creating A Backup From A Western Digital My Cloud

Post by nauxone » Fri May 31, 2019 1:47 am

Thanks for the reply!
I will give it a try next backup.

nauxone

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