"Clean Up" not doing its job

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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HarryStottle
Newbie
Newbie
Posts: 7
Joined: Tue Jan 29, 2013 7:25 pm

"Clean Up" not doing its job

Post by HarryStottle » Tue Dec 18, 2018 10:33 am

creating new profile.

Selecting folders I want copied.
Spot a folder that shouldn't be there. Delete it.
Syncback's display still shows it.
Try "Clean Up". No effect.
Exit Syncback to force a "refresh"
Back in, Syncback's display still shows deleted folder.
Try "Clean Up". Still No effect.

I should point out that it's not causing a major issue. I can just remove the tick from the relevant folder and syncback won't waste time trying to copy it. But it just struck me as odd that something which should be as simple as a "refresh" isn't working.

Suggestions?

Conrad Chung
2BrightSparks Staff
2BrightSparks Staff
Posts: 599
Joined: Thu Dec 05, 2013 3:01 pm

Re: "Clean Up" not doing its job

Post by Conrad Chung » Sun Dec 23, 2018 3:52 pm

I just tested your scenario on my end with a SyncBackFree V8.5.97.0 and have no issues with the Clean Up button. SBFree was able to detect the detect the deleted folder and displays it in pink, and hitting the Clean Up button removes it.

Which version of SBFree are you using? If using latest, then maybe you may be looking at the wrong path? (that is, you are looking at one path in SBFree that shows this folder, but you removed the same folder in another path which caused some confusion, and the same folder in the path shown in SBFree is still there, maybe?)

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