I can't restore Documents from an external drive

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ahduncu
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Joined: Wed Oct 31, 2018 3:58 pm

I can't restore Documents from an external drive

Post by ahduncu » Wed Oct 31, 2018 6:55 pm

I have attempted to restore Documents saved in an external file by SyncBackFree but have not been able to do so. I have tried several times and the restore has been running for hours but after that I get the sign "failed" with hundreds of "errors". I don't know what I am doing wrong or why it should take so long. I am using an up to date version of Windows 10 as my operating system.

ahduncu
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Posts: 2
Joined: Wed Oct 31, 2018 3:58 pm

Re: I can't restore Documents from an external drive

Post by ahduncu » Mon Dec 10, 2018 7:30 pm

I am not replying - I am wondering as to why I never received any answers to my question of October 31. 2018. Is it possible that I did something wrong?

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mickyj
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Joined: Mon Jan 05, 2004 6:51 pm

Re: I can't restore Documents from an external drive

Post by mickyj » Tue Dec 11, 2018 7:44 am

Hi, SyncBackFree is free and doesn't come with technical support from 2BrightSparks:

https://help.2brightsparks.com/support/solutions/articles/43000335580

The forum is primarily for users helping other users. I suspect nobody replied because you didn't provide the most important detail, e.g. what were the errors? You can often find a solution to common errors in the Knowledge Base:

https://help.2brightsparks.com/support/solutions

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