Gibberish where text should be

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NginUS
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Gibberish where text should be

Post by NginUS » Tue Sep 04, 2018 7:48 pm

I run Windows 10 Home in a VirtualBox VM on a linux host. This one day I decided to turn the CPU execution cap from 100% to 75%. Soon after starting the VM with this setting, it started to display everything on the screen all kinds of jumbled up. It was like those old video game cartridges when there was dust in them or they weren't seated properly & had bad connections. Also at this time, SBP began displaying the gibberish where the network communications status text should be.

Immediately I think about corrupt data being inadvertently written to disk, so I shut down immediately.

I've since reverted that VM from a backup, & started again with the SBP job. The only files I kept from the corrupted VM were the SBP profiles it exports at exit, & a couple scripts.

Today despite having restored to a backup that hadn't been affected by the scrambled video mess, I see again the gibberish on SBP. Not sure how this can be. Maybe the profiles caused it? I have no idea.

I could use a hand here, would rather not have to rebuild the whole OS & apps & all all over again.

Screenshot:
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NginUS
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Re: Gibberish where text should be

Post by NginUS » Thu Sep 06, 2018 6:31 pm

Is it safe to assume based on the lack of reply here that no one's experienced this kind of mess mine's in?

I guess I'll have to reinstall the OS. :-(

Swapna
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Re: Gibberish where text should be

Post by Swapna » Fri Sep 07, 2018 1:06 am

Hi,

Note that your copy of SyncBackPro V6 is outdated. I suggest testing with SyncBackPro V8 version to see if it helps. If you still experience issues, submit a support zip with debug logs of the profile run for further investigation.

Full instructions for creating and submitting the support zip are given here:

http://support.2brightsparks.com/knowledgebase/articles/213970

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

You can download and install SyncBackPro V8 from here, and click on ‘Evaluate’ button to use the 30-days trial:

http://www.2brightsparks.com/assets/software/SyncBackPro_Setup.exe

If you do decide to purchase, the serial number will convert the 'trial' to the 'registered' version.

Thank you

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