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Setup problem ..

SyncBack Touch is a cross-platform (Windows, macOS, Linux and Android) file server for use with SyncBackPro and SyncBackSE. For technical support visit http://support.2brightsparks.com/
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adrian43
Newbie
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Posts: 2
Joined: Thu Mar 15, 2018 11:25 pm

Setup problem ..

Post by adrian43 » Thu Mar 15, 2018 11:35 pm

Hi I have installed syncback pro on a desktop pc, I just installed syncback touch on another desktop which is not on the same local network, but i cant seem to figure out how to achieve this, i have tried addind the recommended ports in my router but it still fails to establish a connection to the remote pc, any detailed help will be greatly appreciated

Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 841
Joined: Mon Apr 13, 2015 6:22 am

Re: Setup problem ..

Post by Swapna » Fri Mar 16, 2018 3:50 am

Hi,

Please read this article for the settings and options that need to be configured when connecting to a remote touch device over the internet:

https://www.2brightsparks.com/resources/articles/configuring-syncback-touch-to-backup-files-over-the-internet.html

Thank you.

adrian43
Newbie
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Posts: 2
Joined: Thu Mar 15, 2018 11:25 pm

Re: Setup problem ..

Post by adrian43 » Fri Mar 16, 2018 6:34 pm

hi what port can I use besides port 8080?

Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 841
Joined: Mon Apr 13, 2015 6:22 am

Re: Setup problem ..

Post by Swapna » Sat Mar 17, 2018 3:21 am

Hi,

The default listening port for SyncBack Touch is 8080. If the default port is in use you can change it to any other desired port (of your choice). However, you need to ensure that the new port is not being used by any other application/service running on your remote device. Please refer to this article for the steps to change the default port to a new port number.

https://www.2brightsparks.com/resources/articles/configuring-syncback-touch-to-backup-files-over-the-internet.html

Thank you.

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