compression fails

SyncBack Touch is a cross-platform (Windows, macOS, Linux and Android) file server for use with SyncBackPro and SyncBackSE. For technical support visit http://support.2brightsparks.com/
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William6
Newbie
Newbie
Posts: 1
Joined: Sun Mar 11, 2018 8:18 pm

compression fails

Post by William6 » Sun Mar 11, 2018 8:22 pm

I've got two Windows 10 machines.
One has SyncBackPro, the other has SyncBack Touch.

If SyncBackPro is the source machine, and SyncBack Touch is the destination machine, and compression is turned on, then everything works fine.

If SyncBack Touch is the source machine, and SyncBackPro is the destination machine, and compression is turned on, then no files get copied.

Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 766
Joined: Mon Apr 13, 2015 6:22 am

Re: compression fails

Post by Swapna » Mon Mar 12, 2018 3:06 am

Hi,

In SyncBackPro/SE if you select a non-standard resource (SyncBack Touch, FTP, Cloud, Compression, Encryption etc.,) on one side (Source/Destination) then you can only select standard resource (local drive or network path) on the other side this is by the internal design aspects. Therefore, if your Source is SyncBack Touch then you can't download files from Touch and store them as compressed and encrypted on destination.

You can refer to this KB article for more details:

http://support.2brightsparks.com/knowledgebase/articles/384900-source-and-destination-are-reversed

Thank you.

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