SBF don't see subfolder in a folder "Onedrive"

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bugmattmore
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Re: SBF don't see subfolder in a folder "Onedrive"

Post by bugmattmore » Mon May 14, 2018 10:06 pm

Same problem but was able to get it to work by un-ticking the "Ignore NTFS junction points (reparse points)" option as described.
1. Will this be the new default for profiles or will we have to remember to do this?
2. What other (expected) effect does un-ticking it have?

Thanks

MRotta
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Re: SBF don't see subfolder in a folder "Onedrive"

Post by MRotta » Mon May 14, 2018 10:49 pm

In my case, given some performance issues with the option un-ticked (discussed in this thread), I've decided to turn off the "new" files on demand option of OneDrive, and SBF returned to what it was. It's fine again.
Regards.

sbfiscool
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Re: SBF don't see subfolder in a folder "Onedrive"

Post by sbfiscool » Sun May 27, 2018 7:47 pm

Swapna wrote:
Wed Apr 11, 2018 12:19 am
Hi,

Please un-tick the "Ignore NTFS junction points (reparse points)" option from:

Modify profile > Expert > Compare Options > Attribute settings page

save the profile and see if it helps?

Thank you.
This does not work. It will then give you an error stating "Failed to prepare <left side name>: The drive <unintelligible character> does not exist!"

Swapna
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Re: SBF don't see subfolder in a folder "Onedrive"

Post by Swapna » Mon May 28, 2018 12:29 am

Hi,

Please submit a support zip with debug logs of the profile run for further investigation.

Full instructions for creating and submitting the support zip are given here:

http://support.2brightsparks.com/knowle ... les/213970

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.

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