Can't change order of profiles in group

For technical support visit http://support.2brightsparks.com/
Post Reply
Engztrom
Experienced
Experienced
Posts: 30
Joined: Mon Sep 12, 2016 5:27 pm

Can't change order of profiles in group

Post by Engztrom » Sun Sep 17, 2017 2:53 pm

I can no longer change the order of the profiles in a group.
The "arrow up" and "arrow down" buttons are grayed out, even if I select a profile.

I'm running SyncBackPro V8.2.18.0 (x64)

Regards,
/Mikael

Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 777
Joined: Mon Apr 13, 2015 6:22 am

Re: Can't change order of profiles in group

Post by Swapna » Mon Sep 18, 2017 12:05 am

Hi,

Sorry, but I can’t reproduce your issue with SyncBackPro V8.2.18.0. Can you please export and send your group profile (and its’ member profiles) to [email protected] for investigation?

Thank you.

Engztrom
Experienced
Experienced
Posts: 30
Joined: Mon Sep 12, 2016 5:27 pm

Re: Can't change order of profiles in group

Post by Engztrom » Mon Sep 18, 2017 7:04 pm

It works now after I restarted the computer, so it was only a temporary issue.
Sorry! Should have tried that first...

Thanks!

Regards,
/Mikael

Vinck7
Newbie
Newbie
Posts: 2
Joined: Sat Dec 22, 2018 4:37 pm

Re: Can't change order of profiles in group

Post by Vinck7 » Sat Dec 22, 2018 4:48 pm

I'm running SyncBackSE V8.5.97.0 and have encountered this problem. In my case, restarting the computer failed to fix it, (i.e the up-down arrows are still greyed out) so I'm currently unable to change the order of profiles.

Vinck7
Newbie
Newbie
Posts: 2
Joined: Sat Dec 22, 2018 4:37 pm

Re: Can't change order of profiles in group

Post by Vinck7 » Sat Dec 22, 2018 5:22 pm

Problem solved. The group was set to run profiles in parallel, hence the option to arrange their order was automatically disabled.
The check-box for 'Run profiles in parallel' was also greyed out, so under 'Click For Options' I selected 'Load defaults'. This cleared all my selected profiles, but I was then able to re-select them and use the up-down arrows to arrange the order.

Engztrom
Experienced
Experienced
Posts: 30
Joined: Mon Sep 12, 2016 5:27 pm

Re: Can't change order of profiles in group

Post by Engztrom » Wed Jan 02, 2019 7:54 am

Ahh, I see... Thanks for the information!

Not sure if this is a feature or a bug, but it would be nice if the order of profiles in a group could be rearranged also when they are set to run in parallel. Obviously the order doesn't matter in that case, but you may still want to display them in a certain order that's not necessarily alphabetic.

Post Reply