Failed to find SyncBack Touch device

SyncBack Touch is a cross-platform (Windows, macOS, Linux and Android) file server for use with SyncBackPro and SyncBackSE. For technical support visit
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Joined: Wed Oct 12, 2016 5:55 pm

Failed to find SyncBack Touch device

Postby TourWear » Wed Oct 12, 2016 6:25 pm

I have installed SyncBack Pro on my PC and laptop. I have purchased SyncBack Touch and listed the license number on my laptop.

When creating new profile . It does not list my laptop, even when I enter my hostname, it stills says fail to find.

Help need to get my PC and laptop synced.

2BrightSparks Staff
2BrightSparks Staff
Posts: 576
Joined: Mon Apr 13, 2015 6:22 am

Re: Failed to find SyncBack Touch device

Postby Swapna » Thu Oct 13, 2016 2:45 am


We have answered your question via a parallel ticket you raised.

Thank you.

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