Reset password SyncBack Touch on Mac

SyncBack Touch is a cross-platform (Windows, macOS, Linux and Android) file server for use with SyncBackPro and SyncBackSE. For technical support visit http://support.2brightsparks.com/
christianschneider
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Reset password SyncBack Touch on Mac

Postby christianschneider » Sun Jul 26, 2015 9:06 am

Hi,

i forgot my SyncBack Touch password on the Mac.

On the Settings-Menu there is no option to reset the password.

How do I reset the password on the Mac?

Thanks,
Mirko

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Kostas
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Re: Reset password SyncBack Touch on Mac

Postby Kostas » Sun Jul 26, 2015 1:41 pm

Hi,

I would suggest uninstalling and re-installing the application as there is no mechanism resetting/removing the password if you have forgotten it.

You can download SyncBack Touch for Mac OSX from http://www.2brightsparks.com/assets/sof ... kTouch.dmg

If you still have problems after doing the above please contact support@2brightsparks.com

Thanks,
Kostas
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christianschneider
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Posts: 4
Joined: Sun Jul 26, 2015 9:03 am

Re: Reset password SyncBack Touch on Mac

Postby christianschneider » Sun Jul 26, 2015 3:33 pm

Thanks Kostas,

I tried to uninstall and reinstall (remove from Mac-Apps-Folder and re-install) but I'm still being asked for the password.

I'll ask the support team.

Thanks anyway,
Mirko


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