Smart Snc showing Touch related errors when trying to implement changes shwon in the Differences window

SyncBack Touch is a cross-platform (Windows, macOS, Linux and Android) file server for use with SyncBackPro and SyncBackSE. For technical support visit http://support.2brightsparks.com/
rine111
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Sync showing Touch related errors when trying to implement changes shwon in the Differences window

Postby rine111 » Thu May 07, 2015 2:41 pm

Following errors occurred when SE V7 tried to implement the changes dispalyed in the differences window.
Touch was connected, on screen and had enabled SE to find the differences on the Touch device.


07.05.2015 16:22:33
\Computers\Backup Systems\SyncBackFreeV7.pdf
Error: Failed to copy from SyncBack Touch : Timeout while waiting for response.

07.05.2015 16:23:20
\Computers\Backup Systems\WD Smartware\WD Smartware Manual 2.0.pdf
Error: Failed to copy from Left : Cannot create SyncBack Touch directory (\mnt\extSdCard\Documents\Peter\Computers\Backup Systems\WD Smartware\): Error: Connection problems, response timed out.

07.05.2015 16:23:20
\Medical\Bloodtests\Menus of Analyses Offered\Mustafa Menu 547283_Labor Untersuchungen.pdf
Error: Failed to copy from SyncBack Touch : Internal error: not connected to SyncBack Touch server

rine111
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Re: Sync showing Touch related errors when trying to implement changes shwon in the Differences window

Postby rine111 » Thu May 07, 2015 3:06 pm

By the way, a Simulated Run works perfectly.

rine111
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Re: Sync showing Touch related errors when trying to implement changes shwon in the Differences window

Postby rine111 » Thu May 07, 2015 8:11 pm

A bit more on this.

- The profile will copy files to the phone but not from it. This throws a somewhat confusing light on the item in the error report saying that the connection is causing the problem.

W7 and 4.3.

rine111
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Re: Sync showing Touch related errors when trying to implement changes shwon in the Differences window

Postby rine111 » Fri May 08, 2015 11:43 am

I set up some tests for this.

Folders and files copy to 4.3 phone.

Folder structure copies to W7 PC. Files do not.

I thought it may have been because I selected Windows Explorer type method to copy. However I discovered that Standard Windows method gives the same result.


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