Change of email address

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cbiweb
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Change of email address

Postby cbiweb » Thu Nov 23, 2017 2:25 pm

I can see nowhere else that this question can be asked, so here it is. My apologies if I've asked in the wrong place. :)

When I change my email address for the forums, does that automatically change it for the newsletter or any other email communication from 2BrightSparks? Or do I need to contact someone to ensure I keep getting emails?

cliffhanger
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Re: Change of email address

Postby cliffhanger » Sat Nov 25, 2017 11:01 am

cbiweb wrote:When I change my email address for the forums, does that automatically change it for the newsletter or any other email communication from 2BrightSparks? Or do I need to contact someone to ensure I keep getting emails?

AFAIK, the newsletter database is separate to the forum system, and you would need to Unsubscribe your old email address from the mailing list (using the Unsubscribe link at foot of each newsletter) and then re-subscribe using your new address.

The only other need I can think of right now might be if you needed to update any email address recorded against your license/serial number (in which case I think you'd need to email details to ( support[at]2brightsparks.com ). However, as a Free user I suspect this does not (so far...) apply in your case. I imagine any other aspect (not covered already/above) could be handled via the same route (email 2BS support)

cbiweb
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Re: Change of email address

Postby cbiweb » Sat Nov 25, 2017 1:07 pm

Thanks, cliffhanger. I've unsubscribed/resubscribed as you suggested. Just hate doing that because I don't want them to think they lost a subscriber, not really knowing the new subscription is still me. It's a OCD thing. :lol:


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