Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if it is freeware or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need lots of information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
3 posts • Page 1 of 1
- Posts: 1
- Joined: Fri May 12, 2017 4:04 am
I'm trying to use Syncback free to backup a couple hundred GB's. I have it scheduled to run on multiple computers, all to a single NAS, which I access via UNC. I keep getting this error on a single PC: Failed to scan files: Internal Error: ScanTree exception: Out of memory (Destination). I know the NAS has enough space (8TB left), and the other computers back up fine. The only difference is that the computer that fails is running Windows 7 and the others run Windows 10. Could this be causing the problem?
- 2BrightSparks Staff
- Posts: 836
- Joined: Mon Jan 05, 2004 6:51 pm
Hi, "Out of memory" is related to RAM, not disk space. So if you have thousands of files then it's possible to run out of memory when SyncBackFree gets the list of files to copy. One solution is to split the profile into two or more profiles (with each copying a different sub-folders) and put them into a group. A better solution is to use 64-bit SyncBackSE or SyncBackPro.