Hi 2brightsparks!
I'm loving your products, so I got some licenses. But I've got some things to complain a little...
What you need to know first:
I'm using Win7- and Win10-Systems, but they're not connected with the web. I'm running VMware-Workstation on all systems. Only Linux-Guests have web-access. So I can't use "Check for Updates"-functions.
Downloads:
When I try to download SBP, I'm redirected to this page: http://www.2brightsparks.com/not-windows.html Nice for Newbies but not for me. Could you add "Understood, but please take me to the downloads"-Button?
Missing Version-Numbers
Please take a look at the attached image. 2/3 of version-numbers are missing. So comparing files to updates is not easy.
Download-Site with latest Version
I'm missing a Download-Site, where I can see all the latest downloads with version-numbers at a glance. If you trying to figure out, what the latest versions of OneClick-Utilities I need to click eight times.
Or have I missed some links?
Thank you!
Dennis
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
Download-Problems, Version-Numers, Version-Overview
-
- Experienced
- Posts: 31
- Joined: Sun Apr 28, 2013 2:05 pm
Download-Problems, Version-Numers, Version-Overview
- Attachments
-
- 2brightsparks.PNG (142.81 KiB) Viewed 8021 times
-
- 2BrightSparks Staff
- Posts: 421
- Joined: Thu Sep 18, 2014 2:08 am
Re: Download-Problems, Version-Numers, Version-Overview
Hi,
Which link did you follow in order to download SyncBackPro? From the product's page http://www.2brightsparks.com/products.html or downloads page http://www.2brightsparks.com/downloads.html?
You can see all the products' version number in this page:
http://support.2brightsparks.com/knowle ... rs-updates
As for the missing version numbers, we'll have to have a look first
Thanks,
Kostas
Which link did you follow in order to download SyncBackPro? From the product's page http://www.2brightsparks.com/products.html or downloads page http://www.2brightsparks.com/downloads.html?
You can see all the products' version number in this page:
http://support.2brightsparks.com/knowle ... rs-updates
As for the missing version numbers, we'll have to have a look first
Thanks,
Kostas
-
- Experienced
- Posts: 31
- Joined: Sun Apr 28, 2013 2:05 pm
Re: Download-Problems, Version-Numers, Version-Overview
Hi Kostas!
There is no difference between download links. I was always stuck at the given link. But I saw, that you changed the site. There is a new section: "If you still want to download our software on a non-Windows computer..."
Thank you!
The link you provided to see all version-numbers is now in my bookmarks. Thank you for that. Maybe not just my opinion: As a customer I'm not looking into "Support" for that. I'll take a look in "Downloads" because that is, what I'm planning to do if a new version is available.
And I'm sure, that you're fixing the version-numbers of OnClick-Tools within a future release. I know you guys pretty well!
There is no difference between download links. I was always stuck at the given link. But I saw, that you changed the site. There is a new section: "If you still want to download our software on a non-Windows computer..."
Thank you!
The link you provided to see all version-numbers is now in my bookmarks. Thank you for that. Maybe not just my opinion: As a customer I'm not looking into "Support" for that. I'll take a look in "Downloads" because that is, what I'm planning to do if a new version is available.
And I'm sure, that you're fixing the version-numbers of OnClick-Tools within a future release. I know you guys pretty well!
-
- 2BrightSparks Staff
- Posts: 421
- Joined: Thu Sep 18, 2014 2:08 am
Re: Download-Problems, Version-Numers, Version-Overview
Yes, the next release of OnClick utilities will have the version issue fixed
Thanks,
Kostas
Thanks,
Kostas