Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

Pro v7 job fails because destination takes too long to spin up

For technical support visit https://support.2brightsparks.com/
Post Reply
gn33101
Newbie
Newbie
Posts: 1
Joined: Thu Jan 03, 2019 7:19 pm

Pro v7 job fails because destination takes too long to spin up

Post by gn33101 »

I'm running a mirror job to a network destination.
The destination drives sleeps when not in use.

When the Syncback job runs, the drive does not come online fast enough and I always get a 'destination scan failed' error.

Does anybody have a method to query or wake up the network drive before the Syncback job runs?
Or maybe increase the timeout on the destination scan?

Many Thanks!
Swapna
Expert
Expert
Posts: 1026
Joined: Mon Apr 13, 2015 6:22 am

Re: Pro v7 job fails because destination takes too long to spin up

Post by Swapna »

Hi,
Does anybody have a method to query or wake up the network drive before the Syncback job runs?
You can write a batch/script file that uses the 'Wake ON LAN' event to wake the remote computer and call this in the Program-Before section of the profile run. You can refer to this forum post for more details:

viewtopic.php?f=29&p=46720   
Or maybe increase the timeout on the destination scan?
You can add a short delay under:

Modify > When > Misc > Pause for X seconds option

Please read the help file for more details on this option. With Misc settings page opened, press F1 to open the contextual help.  

Thank you.
sayani65
Newbie
Newbie
Posts: 1
Joined: Tue Nov 28, 2023 2:44 pm

Re: Pro v7 job fails because destination takes too long to spin up

Post by sayani65 »

Encountering a Pro v7 job failure due to a delayed destination spin-up prompts contemplation on optimizing hardware and system responsiveness. Users may explore solutions such as adjusting startup times or ensuring adequate resources, seeking a balance between efficient operations and the reliability of the destination.
Post Reply