OneDrive API for business sync photos continuously

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michele.scapini
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Joined: Mon Nov 27, 2017 6:46 am

OneDrive API for business sync photos continuously

Postby michele.scapini » Mon Nov 27, 2017 6:50 am

we have an office 365 subscription and we use the onedrive space to make a offsite backup of our fileserver.

to make this backup we use syncback pro 7 and for 2 year all work like a charm

in the last 2 month there are some issues. the replica job copies every time all the photos because it recognize that they are different (in the timestamp) and fail to copy file over 250mb.

in the past this limit was higher but I do not remember the exact size.

can you help me?

thanks

Michele

Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 484
Joined: Mon Apr 13, 2015 6:22 am

Re: OneDrive API for business sync photos continuously

Postby Swapna » Mon Nov 27, 2017 12:16 pm

Hi,

Please submit a support zip (with debug logs) of your profile run to support@2brightsparks.com for investigation.

Full instructions for creating and submitting the support zip are given here:

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you

michele.scapini
Newbie
Newbie
Posts: 4
Joined: Mon Nov 27, 2017 6:46 am

Re: OneDrive API for business sync photos continuously

Postby michele.scapini » Mon Nov 27, 2017 12:41 pm

ok thank you

I have enabled the debug mode.
the profile will put me 2 days to complete (so many photos and upload bass bandwidth), when it's finished I'll send it all

Michele

michele.scapini
Newbie
Newbie
Posts: 4
Joined: Mon Nov 27, 2017 6:46 am

Re: OneDrive API for business sync photos continuously

Postby michele.scapini » Fri Dec 01, 2017 11:55 am

Swapna wrote:Hi,

Please submit a support zip (with debug logs) of your profile run to support@2brightsparks.com for investigation.

Full instructions for creating and submitting the support zip are given here:

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you

i create the zip file, it is about 65 MB how can I send it?

thanks
Michele

Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 484
Joined: Mon Apr 13, 2015 6:22 am

Re: OneDrive API for business sync photos continuously

Postby Swapna » Sun Dec 03, 2017 8:16 am

Hi,

We have answered via your parallel support ticket

Thank you.


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