Syncback Pro Can't find destination drive label.

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warwagon
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Joined: Fri Jun 30, 2017 4:29 pm

Syncback Pro Can't find destination drive label.

Post by warwagon » Fri Jun 30, 2017 4:33 pm

I've had an issue for a while and I just have lived with it until a customer of mine using syncback pro ran into the same issue, so now i'm looking for a solution.

The issue is when using drive labels. I named a drive Offsite1-1 and I verified windows see's the drive label by doing a vol d:\ in the command prompt. It also shows Offsite1-1

Yet when I do %LABEL=Offsite1-1%\

Syncback bombs out saying it can't find the destination?

Any idea how I can fix this?

Thanks

Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 625
Joined: Mon Apr 13, 2015 6:22 am

Re: Syncback Pro Can't find destination drive label.

Post by Swapna » Sat Jul 01, 2017 10:48 am

Hi,

Can you please try setting the destination path to d:\ under Modify > Simple settings page, and use the Alternatives button (on the right side of the page) to convert the drive letter to LABEL variable to see if it helps? Please read this KB article for additional details:

http://support.2brightsparks.com/knowle ... en-unknown

If you still experience issues, can you please submit a support ticket to support@2brightsparks.com with your profile configuration and some Windows explorer screen shots to better understand your problem?

Thank you.

warwagon
Newbie
Newbie
Posts: 2
Joined: Fri Jun 30, 2017 4:29 pm

Re: Syncback Pro Can't find destination drive label.

Post by warwagon » Mon Jul 03, 2017 12:28 pm

Thank you, that seemed to work great!

I never knew that button was over there, great information!

Thanks!

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