OneDrive files copied every time!

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Mischmaster
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Posts: 9
Joined: Thu Dec 01, 2016 6:19 pm

Re: OneDrive files copied every time!

Postby Mischmaster » Tue Aug 01, 2017 8:50 pm

Hi,

I followed your instructions and it looks pretty good now.
Latest backup finished without any issues and unnecessary uploads.

Thanks for the good and fast support!

Michael

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Mischmaster
Newbie
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Posts: 9
Joined: Thu Dec 01, 2016 6:19 pm

Re: OneDrive files copied every time!

Postby Mischmaster » Mon Sep 25, 2017 8:55 am

Hi,

after the first successes, I'm still haveing trouble with the database.
I have to delete the database after a few backups because the sizes of the files distinguish then again.
So you're workaround helps, but does not solve the problem.
Is this a problem with onedrive or with every cloud service (or the encryption)?

Thank,

Michael

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Kostas
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Posts: 432
Joined: Thu Sep 18, 2014 2:08 am

Re: OneDrive files copied every time!

Postby Kostas » Mon Sep 25, 2017 11:54 am

Mischmaster wrote:Hi,

after the first successes, I'm still haveing trouble with the database.
I have to delete the database after a few backups because the sizes of the files distinguish then again.
So you're workaround helps, but does not solve the problem.
Is this a problem with onedrive or with every cloud service (or the encryption)?

Thank,

Michael


Hi,

Please make sure you are using the latest version of SyncBackPro V8 (at the moment it's SyncBackPro V8.3.6.0), do the workaround one more time, then export the profile and send it to support@2brightsparks.com. When it fails in the future export the profile again (don't do the workaround) and send to us so we can compare the database to the previous profile.

Thanks,
Kostas
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