Freezing on "Loading Results"

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Milkman
Newbie
Newbie
Posts: 1
Joined: Fri May 21, 2010 4:23 am

Freezing on "Loading Results"

Post by Milkman » Thu May 16, 2019 8:59 pm

I seem to have an issue where SBP is freezing while doing a backup to a USB connected drive that I have used many times. It gets to a certain point in the backup process where it says "Backup name : Removable (Folders): Loading results... xx,xxx". It sits there forever. It never goes past that point. The bar will just cycle left to right forever.

I have rebooted, replugged the drive, etc. No joy. Any ideas?

Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 821
Joined: Mon Apr 13, 2015 6:22 am

Re: Freezing on "Loading Results"

Post by Swapna » Fri May 17, 2019 12:25 am

Hi,

Can you please submit a support ticket to [email protected] for assistance?

Thank you.

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