Temporary change when submitting support tickets

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mike
2BrightSparks Staff
2BrightSparks Staff
Posts: 91
Joined: Thu May 06, 2004 5:02 am

Temporary change when submitting support tickets

Postby mike » Tue Mar 03, 2009 8:02 am

Temporary change when submitting support tickets

Support ticketing is available for trial users and licensees of our commercial software. Note that the forum is the appropriate context to post comments and questions about our freeware.

The recent update on 1 and 2 March 2009 to our support area resulted in a temporary and necessary change in the way users submitted support tickets. After working with the support engine developers on a problem with registration passwords, the ticket submission process was fixed.

As of 24 March, the support ticket process is back to full strength. If you experience any difficulties using support ticketing please report your problem via the contact form at:

http://www.2brightsparks.com/contact-form.html

Kind Regards,

Mike de Sousa
2BrightSparks Pte Ltd
www.2brightsparks.com

Power with Ease - Indispensable Utility Software

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