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Sync Your
Laptop
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Tutorials |
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Synchronizing Your
Notebook, Tablet, or Laptop Files
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Help!
Online and Printable Support Resources
As a user of SyncBackSE you can enjoy extensive support from 2BrightSparks.
Your first port of call
for support is to read the program help
file. Click 'Help' under the help menu,
or the Help button
on the main program window to open the
help file:
If you've
never backed up data before, we advise
you read the New User Guide in the
program Help File which explains the
fundamentals about different kinds
of backup. Using SyncBackSE provides
detailed explanations of all the functions
in SyncBackSE including Basic Operation;
Easy Mode; Expert Mode; Runtime Help;
and a Technical Reference.
The help
file also offers context sensitive
guidance when using the program. You'll
find a Help button
in most of the program's windows. Clicking
the help button will take you straight
to the help page for that particular
task or option. The following help
button in the program for example will
take you to the section of this help
file relating to the Advanced Email
settings:
Fully
Searchable and Printable Help Manual
A fully
searchable and printable SyncBackSE
Help File is available as an Adobe
PDF file (Portable Document Format) from
our website at:
http://www.2brightsparks.com/syncback/SyncBackSE-PDF.zip
Although
Adobe Acrobat Reader is installed as
standard on Windows computers, you
may wish to download and install the
very latest version which includes
significant improvements over its predecessors:
Online
Support from 2BrightSparks
Our online
support is among the best in the industry.
You'll find Tutorials like the one
you're browsing to get you up and running,
our extensive Support
Area which features our KnowledgeBase
and FAQs (Frequently Asked Questions),
and quick fix TroubleShooter.
Email
Support
You must
use our Support
Ticketing service for email support.
Support
Ticketing ensures we keep the appropriate
records of your support request and
our response history to you. This helps
us deliver a better service to all
our customers as we respond more quickly,
audit the effectiveness of our responses,
and generally improve the quality of
our support. In addition, analysis
of our support performance, and the
frequency level of specific support
requests also leads to improving our
software.
We trust
you understand the importance we place
on the high quality of our software
and service, and therefore we must
follow procedures that are of greatest
benefit to the majority of our users.
Direct email support requests will
be ignored.
All Material:
2BrightSparks Pte Ltd © 2003-2008
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