Friendly hint... you are posting in a forum meant only for discussions on (and maybe pointing out errors in...) Help files and other documentation - this forum is not meant for requests for help (small 'h') with the program itself.
I think you maybe want to post in the SyncBack freeware forum
? If so, please re-post in that forum. That way, if the thread turns out to be a long one, we don't end up with a long thread in the wrong place (or, a wrong thread in the long place