Hi Frank, I appreciate your irritation.
The HTML Help format we use for all our help files uses Microsoft Internet Explorer for HTML code rendering. We chose the HTML Help format as this is the most widely used help file type, and requires no additional downloads or installations to view the help pages.
I hope you recognize our intention is not to be rude, but rather to make our help file as usable and accessible as possible.
You do however have the option to download the PDF version of the SyncBackSE help file which I hope will open links in Firefox (depending on whether you have defined this as your default browser).
http://www.2brightsparks.com/syncback/S ... SE-PDF.zip
You'll be pleased to hear there's also a PDF help file for all our OnClick Utilities.
Mike de Sousa
2BrightSparks Pte Ltd
Power with Ease - Indispensable Utility Software